Crisis & Support Info
How to Contact a Family Information Liaison Unit
Family members seeking information about their missing and murdered loved one can access the Family Information Liaison Unit in their province or territory.
Manitoba
Manitoba Family Information Liaison Unit
Toll-free phone: 1-866-484-2846
Email: Lindsay.Taylor@gov.mb.ca
FILU Community Liaison Contacts
(Southern Manitoba Including Winnipeg)
Medicine Bear Counselling, Support and Elder Services
Ka Ni Kanichihk
Phone: 204-953-5820
Toll-free phone: 1-888-953-5264
Email: Tobi Jolly (tjolly@kanikanichihk.ca)
FILU Community Liaison Contact
(Northern Manitoba)
Manitoba Keewatinowi Okimakanak Communities (MKO)
Thompson/Winnipeg
Phone: 204-677-1600
Email: heidi.spence@mkonorth.com
Northwest Territories
Family Information Liaison Units
Yellowknife Office
Phone: 867-767-9261 ext. 82217 or 867-444-2263
Inuvik Office
Phone: 867-777-7370 or 867-445-2262
Email: filu@gov.nt.ca
Native Women’s Association
Phone: 867-873-5509 ext. 224
Email: familysupportfslu@nativewomens.com
Nunavut
Family Information Liaison Unit
FILU HQ, Iqaluit
Victim Services Program Development Coordinator
Phone: 867-975-6373
Toll-free phone: 1-866-456-5216
Email: dmutema@gov.nu.ca
FILU Rankin Inlet Office
Information Referral Coordinator
Phone: 867-645-2150
Toll-free phone: 1-866-456-5216
Email: smorey@gov.nu.ca
Yukon
Yukon Family Information Liaison Unit
Phone: 867-393-7178
Toll-free: 1-800-661-0408 ext. 7178
Email: filu@yukon.ca
British Columbia
BC Family Information Liaison Unit
Toll-free phone: 1-888-355-0064
Email: BCFILU@gov.bc.ca
Alberta
Alberta Family Information Liaison Unit
Phone: 780-644-5187
Toll-free phone: 310-0000
Email: tracey.makokis@gov.ab.ca
Saskatchewan
Family Information Liaison Unit
Phone: 306-519-7804
Toll-free phone: 1-833-529-6486
Email: Danielle.carrier2@gov.sk.ca
Ontario
Ontario Family Information Liaison Unit
Toll-free: 1-844-888-8610
Email: tanya.debassige@ontario.ca
Québec
Québec Family Information Liaison Unit
Phone: 1-888-338-3023
Email: pascale.labbe@justice.gouv.qc.ca
New Brunswick
Family Information Liaison Unit
Phone: 506-462-5102
Email: Tracy.Ozark@gnb.ca
Nova Scotia
Nova Scotia Family Information Liaison Unit
Toll-free phone: 1-888-470-0773
Email: Amy.MacNeil@novascotia.ca
Nova Scotia Native Women’s Association
FILU Community Outreach Specialist
Phone: 902-751-1706
Email: filu@nsnwa.net
Newfoundland and Labrador
Newfoundland and Labrador FILU
Nain Office
Phone: 709-922-1361
Email: tracydenniston@gov.nl.ca
Gander Office
Phone: 709-486-9623
Email: karitraynor@gov.nl.ca
Prince Edward Island
FILU Prince Edward Island
Phone: 902-368-4584
Email: jcgrady@gov.pe.ca
Crisis Lines for Those Affected by Gender-based Violence
If you are in an emergency situation please access 9-1-1 (in Canada), for emergency services in your area.
If you are outside the 9-1-1 service area, please access available emergency services in your area.
Manitoba
Domestic Violence Crisis Line, Family Violence Prevention Program
Toll-free: 1-877-977-0007
Northwest Territories
Northwest Territories Help Line
Phone: 1-800-661-0844
Nunavut
Nunavut Kamatsiaqtut Help Line
Local: (867) 979-3333
Toll-free: 1-800-265-3333
Yukon
Women’s Transition Home Crisis Line
Phone: 1-867-668-5733
British Columbia
Victim Link BC
Phone: 1-800-563-0808
(multilingual services available)
Saskatchewan
Provincial Association of Transition Houses and Services of Saskatchewan
Phone: 211
Text: 211
Alberta
Family Violence Info Line
Phone: 310-1818
(multilingual services available)
Alberta’s One Line for Sexual Violence
Toll-free: 1-866-403-8000
Text: 1-866-403-8000
Email: mailbox@aasas.ca
Ontario
Assaulted Women’s Helpline
Toll-free: 1-866-863-0511
(multilingual services available)
Toll-free TTY: 1-866-863-7868
or #SAFE (#7233) on your Bell, Rogers, Fido or Telus mobile phone
Fem’aide Helpline (French only)
Telephone: 1-877-336-2433
TTY: 1-866-860-7082
Talk4Healing
(Helpline for Indigenous Women)
Toll-free: 1-855-554-4325
(multilingual services available)
Québec
SOS violence conjugale
Toll-free: 1-800-363-9010
(bilingual services available)
Text: 438-601-1211
Online chat: https://www.resourceconnect.com/sosvc/chat
Email: sos@sosviolenceconjugale.ca
Sexual Violence Helpline
Local line: (514) 933-9007 (Montreal)
(bilingual services available)
Toll-free: 1-888-933-9007
New Brunswick
CHIMO Helpline
Toll-free: 1-800-667-5005
Nova Scotia
Transition House Association of Nova Scotia
Toll-free: 1-855-225-0220
Prince Edward Island
PEI Family Violence Prevention Services Inc.
Toll-free: 1-800-240-9894
Newfoundland and Labrador
Newfoundland and Labrador Sexual Assault Crisis and Prevention Centre
Toll-free: 1-800-726-2743
Iris Kirby House (St. John’s)
Local line: (709) 753-1492
Toll-free: 1-877-753-1492
Hope Haven
Local line: 944-2200
Toll-free: 1-888-332-0000
National Inquiry into Missing and Murdered Indigenous Women and Girls’
Toll-free Support Phone Line
For immediate mental and emotional wellness support, the National Inquiry into Missing and Murdered Indigenous Women and Girls’ toll-free support phone line is available 24 hours a day, seven days a week. The service is available in English, French, Cree, Ojibway and Inuktitut.
First Nations and Inuit
Hope for Wellness
Help Line
First Nations and Inuit Hope for Wellness Help Line provides culturally-grounded assessment, referrals, support in times of crisis, and suicide intervention. Services are available 24 hours a day, seven days a week in English, French, Ojibway, Cree and Inuktitut.